1. About KarnInfra.com

KarnInfra.com is an India-based online business offering construction tools and equipment. Our product categories include:

• Cutting Tools
• Drilling & Concrete Tools
• Measuring & Surveying Tools
• Power Tools
• Welding Equipment

The website is operated for customers in India, and our deliveries are available within India only.

2. Use of the Website

You agree to use KarnInfra.com only for lawful purposes and in a manner that does not infringe the rights of KarnInfra.com or any third party.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorized access to the website or its systems.
• Interfere with the security, operation or availability of the website.
• Use website content for unauthorized commercial purposes.
• Submit false, misleading or inaccurate information when placing an order.

3. Product Information

We make reasonable efforts to display accurate product descriptions, specifications, images and pricing. Product appearance, packaging, specifications or availability may change from time to time.

Images are provided for product representation and may not always reflect the exact appearance of the delivered product, particularly where a manufacturer changes packaging or design.

Customers should review available product information and specifications before placing an order.

4. Prices and Product Availability

Product prices displayed on KarnInfra.com are in Indian Rupees (INR). Prices, offers and availability may change without prior notice.

Displaying a product does not guarantee that it will remain available at all times. If an ordered product becomes unavailable, we may contact the customer regarding available options, including cancellation and applicable refund.

5. Orders

When you place an order, you are requesting to purchase the selected products subject to these Terms & Conditions.

We reserve the right to refuse, cancel or limit an order where there is a reasonable basis to do so, including suspected fraud, incorrect pricing or product information, stock unavailability, or other operational reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Returns Policy and the applicable payment process.

6. Shipping and Delivery

KarnInfra.com delivers within India only. Shipping and delivery are subject to the availability of service to the customer's location.

Free shipping is available on orders above ₹15,000, subject to the conditions stated in our Shipping Policy.

Delivery estimates are provided as guidance and may be affected by circumstances outside our reasonable control. Please refer to the Shipping Policy for further details.

7. Payments

Customers must provide accurate information required to complete an order and payment. Payment methods made available at checkout may vary.

KarnInfra.com does not knowingly request customers to provide payment-card passwords, PINs or other confidential authentication credentials through email, phone calls or ordinary website messages.

8. Returns, Replacements and Refunds

Returns, replacements and refunds are governed by our Refund & Returns Policy. Customers should review that policy before placing an order.

9. Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, page design and other materials made available through KarnInfra.com belongs to or is used by KarnInfra.com with appropriate rights.

You may not reproduce, copy, modify, distribute or commercially exploit website content without prior permission, except where permitted by applicable law.

10. Third-Party Links and Services

KarnInfra.com may use third-party services or display links to external websites where necessary for website functionality or customer service. We are not responsible for the content, policies or practices of independent third-party websites.

11. Website Availability

We aim to keep KarnInfra.com available and functioning properly, but we do not guarantee uninterrupted or error-free access at all times. Maintenance, technical problems, security incidents or circumstances outside our reasonable control may temporarily affect availability.

12. Limitation of Liability

To the extent permitted by applicable law, KarnInfra.com shall not be responsible for indirect, incidental or consequential losses arising from the use of the website or products purchased through it, except where such liability cannot lawfully be excluded.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer right or legal protection that cannot be excluded under applicable Indian law.

13. Privacy

Personal information collected through KarnInfra.com is handled in accordance with our Privacy Policy.

14. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website, services or applicable requirements. Updated terms will be posted on this page.